Who we are

This Privacy Policy applies to the Monkeyverse.in

Monkeyverse.in (“Monkeyverse,” “we,” “us,” and “our”) is a concept art and visual development studio by Yuvraj Jha and provides goods (stationary and art products including physical and digital products) and services (entertainment design) to our customers. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you. We recognise the importance of maintaining your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Monkeyverse.in is a property of Yuvraj Jha, S 8, Plot 9, Central Market, Sector 10, Dwarka, New Delhi, Delhi, India – 110075.

Information we collect

Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, and country.

Payment and billing information. We collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner CC Avenue.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Monkeyverse.in.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you buy our products. We also collect information if you post a comment on our websites.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration for an event or contest.

We use information to look at site trends. We may use your information to make our website and products better.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products.

We use information to send you transactional communications. We might send you emails or SMS about your account or a ticket purchase.
We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.

Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscriber@monkeyverse.in. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Yuvraj Jha
S 8, Plot 9, Central Market,
Sector 10, Dwarka,
New Delhi, Delhi, India
110075
Phone: +91-9643115762
Email: jha@monkeyverse.in
If you have any questions about this Policy or other privacy concerns, you can also email us at jha@monkeyverse.in

Updates to this policy

This Privacy Policy was last updated on 01.02.2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.